Despite well-intentioned efforts from the c-suite, a key part of digital transformation is often forgotten. Neglecting to prioritize the automation of operational tasks can slow your progress. Dinesh Varadharajan, Kissflow, shares what you need to know to get back on track. 

Imagine: you are a Grammy Award-winning rock star ready to embark on your first stadium tour—a hallmark of entertainment industry success. The process of planning and executing a spectacular series of performances involves many stakeholders. What the fans see on stage is not possible without laborious operational effort behind the scenes.